pocketbits
POCKET BITS SUPPORT

Let’s get you
back to it.

Useful answers for useful apps.
Find a guide, solve a problem, or say hello.

TRY
FIND YOUR APP

A good place to start.

Guides and answers, one app at a time.

Looking for another Pocket Bits app?
A FEW QUICK ANSWERS

The usual
questions.

Small answers to the things
that come up most.

More general help
How do I request an App Store refund?

Apple handles refunds for purchases made through the App Store. Sign in to Apple’s Report a Problem page to request one.

Apple’s refund instructions
Where can I find my app’s user guide?

Choose your app above to see its guides and troubleshooting articles. You can also search the library by app name.

An app is crashing. What should I send you?

Tell us the app name and version, your macOS or iOS version, and what happened just before the crash. A screenshot or crash report can help us understand the issue.

Crash report guide
I don’t see my app here. Can you help?

Use “See all apps” to browse the rest of our help library. If you still can’t find what you need, email us with your app’s name and your question.

Email Pocket Bits
THE PEOPLE BEHIND THE APPS

Still stuck?
We’re right here.

Send your app name, device, and a quick description
of what’s happening. We’ll take it from there.

Email support